Frequently Asked Questions

Isotope Mail combines three key advantages: lightning-fast delivery, end-to-end encryption by default, and 99.999% uptime. We've optimized every component of our infrastructure for both speed and security, something most providers compromise on.

Yes. All emails between Isotope Mail users are automatically encrypted using AES-256 encryption. The encryption keys are generated on your device and never stored on our servers, meaning we can't decrypt your emails even if we wanted to.

You have the option to permanently delete all your data when you close your account. We'll remove everything from our servers within 30 days. You can also export your emails before deleting your account.

Yes! We offer free email migration from most major providers. Our team can help you import your existing emails, contacts, and settings. Learn more in our migration guide.

You can reach our support team through email at support@isotopemail.com, or use the contact form on our Contact page. Professional and Business plan customers get priority support with faster response times.

We currently offer only offer webapp services. Desktop applications for Windows and macOS are coming soon. In the meantime, you can use web clients like Outlook or Thunderbird with IMAP support.

Can't find what you're looking for?

Our support team is here to help. Contact us directly and we'll get back to you within 24 hours.

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